Lloyds Bank is a trusted name on Britain’s high streets, and many people now manage accounts remotely – through mobile or online banking. However, the familiarity of the bank’s name is now being used by scammers to exploit unsuspecting victims. Britons have reported receiving a number of different scam text messages from varying numbers.
Its team said: “There seems to be a batch of these scam texts being sent.
“As you’ve spotted, this isn’t genuine. Our Security team has already been made aware.
“Please delete the message. If you’ve clicked the link, you may want to scan your device.”
Lloyds Bank has provided guidance into how Britons can protect themselves by spotting a scam message from a real one.
The bank has said they will never message a person for banking or personal details.
In addition, Britons should look out for messages including part of their name, account number or postcode – as these will be genuine.
Messages from an unexpected sender, or those which encourage individuals to act fast are usually scams.
Several people went online to describe their close brushes with the most recent scam text messages.
One wrote: “I just got a ‘Lloyds Alert’, and I don’t bank with them. But it’s a scam! Don’t fall for it!”
Another said: “Had a text message yesterday regarding my Lloyds Bank account, interesting as I have never been a customer. Sad thing is, some will buy it!”
A third wrote: “If you get a text saying ‘Lloyds Bank: You have paired a new device’ this is a SCAM. If you receive this text or something similar, do not click any links, don’t reply, just completely ignore.”
And another Briton commented how they were nearly duped by the scam themselves, stating: “I followed the link to a legit looking site – but no further as I realised it’s probably a scam?”
Those who believe they have come across a scam, are encouraged to report the matter to Action Fraud, the national cybercrime reporting service.
People who have unfortunately fallen for a scam are encouraged to reach out to their bank straight away to see if a transaction can be stopped, and then to report the issue to Action Fraud.
Paul Davis, Retail Fraud Director at Lloyds Bank, said: “Fraudsters are putting lots of energy into catching people with their guard down and they’re ready to disappear as soon as they’ve got their hands on victims’ cash.
“It’s important for people to remember that your bank will never contact you out of the blue and ask you to move money from your account – if you’re asked to do this then it’s definitely a scam. If a text or a caller is trying to rush you into making a payment by saying your account is at risk or offering a limited time investment, this should be an immediate red flag to stop before handing over any money.
“Fraudsters are always inventing convincing stories and can easily pretend to be someone else and even make their number look like they are calling from your bank or another company.
“If you receive an unexpected text message claiming to be from your bank saying that your account is at risk or asking to click on a link, the safest thing to do is not reply.”